Terms of Services

Last Updated: March 2, 2026

These Terms of Service (“Terms”) govern your access to and use of the TruckersData platform, including all websites, web applications, embeddable forms, referral tools, APIs, and related services (collectively, the “Services”) provided by Productiv Staff LLC, an Illinois limited liability company (“Productiv Staff,” “we,” “us,” or “our”).

By accessing or using the Services, you (“you,” “user,” “Applicant,” “Registered User,” “Company,” “Company User,” or “Company Admin”) agree to be bound by these Terms.

If you do not agree with these Terms, do not use the Services.

1. Definitions

  • Applicant” – An individual who submits an application through the Services.

  • Registered User” – An Applicant who creates a password-protected TruckersData account.

  • Company” – Any trucking company, fleet owner, motor carrier, employer, recruiting company, or staffing agency using the Services to collect Applicant information.

  • Company Admin” / “Company User” – Authorized users acting on behalf of a Company.

  • TruckersData Admin/User” – Authorized personnel of Productiv Staff operating or supporting the platform.

  • DQ File” – Driver Qualification File materials and compliance-related documentation created or collected through the Services.

2. Acceptance of Terms

By using the Services, you represent and warrant that:

  1. You are at least 18 years of age.

  2. You have legal authority to enter into these Terms.

  3. If you are using the Services on behalf of a Company, you have authority to bind that Company to these Terms.

3. Description of the Services

The Services include:

  • Digital driver applications (full, compact, signature forms)

  • Company dashboards, reporting, applicant tracking, workflows

  • Referral tracking and QR codes

  • API/webhook integrations for data transmission

  • DQ file generation and storage

  • Applicant portals for managing applications and consents

Productiv Staff does not provide legal, compliance, hiring, or employment advice.
Companies are responsible for ensuring they use the Services in compliance with all applicable laws and regulations.

4. Accounts and Access

4.1 Applicants & Registered Users

Applicants may submit applications without creating an account.
Applicants may also create a Registered User account enabling them to:

  • View application history

  • Download application PDFs

  • Withdraw applications

  • Manage consents

  • Delete their account

If a Registered User deletes their account:

  • Application auto-fill will be disabled

  • Their platform data is deleted from TruckersData

  • Data already processed by Companies (including DQ files, screenings, and background checks) will remain with those Companies, and Applicants must contact those Companies directly

Accuracy of Auto-Populated Data: To facilitate ease of use, the Services may automatically populate new applications with data previously submitted by the Applicant or Registered User. The Applicant is solely responsible for reviewing and verifying that all auto-populated information is accurate, complete, and current prior to submitting any new application. Productiv Staff is not liable for any adverse employment decisions or compliance violations resulting from inaccurate or outdated information submitted by an Applicant.

4.2 Companies, Company Admins, and Users

Companies are responsible for:

  • Authorizing and managing their users

  • Maintaining security of their accounts

  • Ensuring their use of Applicant data complies with FMCSA, DOT, FCRA, TCPA, CAN-SPAM, state privacy laws, and all employment-related laws

  • Configuring application fields, consents, workflows, integrations, and retention policies

4.3 TruckersData Admins/Users

TruckersData Admins/Users may:

  • Manage platform operations

  • Assist with support and troubleshooting

  • Access non-sensitive Applicant information as needed

They are strictly prohibited from accessing SSN or DOB except when legally required and specifically authorized.

5. Company Responsibilities

The Company acknowledges and agrees:

  1. Compliance: The Company assumes full responsibility for complying with all applicable federal, state, and local laws, including but not limited to:

    • FMCSA & DOT regulations

    • FCRA and similar background screening laws

    • TCPA and CAN-SPAM

    • State privacy and employment laws

    • Drug/alcohol testing regulations

    • Retention requirements for driver qualification files

  2. Consents & Legal Notices:
    Companies must provide all legally required notices and obtain all necessary Applicant consents.

  3. Data Export:
    Any data exported to a Company’s CRM, ATS, internal system, email, or third-party service becomes solely the Company’s responsibility.

  4. Retention:
    Companies are responsible for retaining Applicant information for any legally required period (including the minimum 3-year FMCSA employment/driving history requirement).

  5. Security:
    Companies must safeguard Applicant data (including SSN, DOB, MVR data, background checks, drug/alcohol history).

  6. SMS & Communications Compliance (TCPA): The Services may facilitate SMS/text messaging or email communications between the Company and Applicants. The Company acknowledges that Productiv Staff acts solely as the technology provider routing these messages. The Company is solely responsible for ensuring that all communications sent via the Services comply with the Telephone Consumer Protection Act (TCPA), state-specific texting regulations, quiet hour restrictions, and opt-out requests. The Company agrees to indemnify Productiv Staff against any claims arising from the Company’s texting or calling practices.

6. Prohibited Conduct

You agree not to:

  • Use the Services for unlawful purposes

  • Collect data without proper legal authorization

  • Attempt to access data you are not permitted to view (including SSN or DOB if you are not a Company User)

  • Reverse-engineer, copy, or circumvent platform features

  • Upload malicious code or interfere with platform functionality

  • Misrepresent your identity or your authority on behalf of a Company

Productiv Staff may suspend or terminate access for violations.

7. Fees, Payments, and Promotional Access (Companies Only)

7.1 Promotional Early Access

To support early adoption, Productiv Staff LLC is offering the following promotional free access periods for new Company accounts:

  • First 100 Companies: 24 months of free access to the core platform.

  • Next 100 Companies: 12 months of free access to the core platform.

  • Standard Trial: Following the initial 200 Companies, all new Company accounts will receive a 1-month (30-day) free trial.

This free access applies exclusively to the current core platform and feature set available at the time of registration. If Productiv Staff introduces major new, optional paid modules or third-party integrations in the future, those additions may require separate payment to utilize, even during a promotional free period.

Condition of Promotional Access: All promotional free access periods (including the 24-month and 12-month offers) are strictly contingent upon the continued operation, availability, and commercial sustainability of the TruckersData platform. Productiv Staff makes no guarantee or warranty that the Services will remain operational for the entire duration of your promotional period. In the event that Productiv Staff must discontinue the Services, our obligation to provide any remaining free access shall immediately terminate without penalty or liability.

7.2 Standard Fees & Payment terms

Upon the expiration of any promotional free access period or free trial, continued use of the Services will require a paid subscription. Companies agree to pay all applicable fees according to their selected subscription plan (e.g., standard pricing of $50/user/month, subject to change).

  • No automatic charges will be applied without prior authorization; however, failure to provide a valid payment method upon the expiration of a free period will result in the suspension of Services.

  • Fees are non-refundable except as required by law.

  • Productiv Staff reserves the right to adjust pricing with reasonable advance notice.

8. Intellectual Property

The Services, including all software, code, text, designs, logos, trademarks, and content, are owned by Productiv Staff or its licensors.

You may not:

  • Copy, distribute, or reproduce platform elements

  • Modify, adapt, translate, or create derivative works

  • Claim ownership of any part of the Services

You are granted a limited, non-transferable, revocable license to use the Services in accordance with these Terms.

9. Data Privacy

Use of the Services is governed by our Privacy Policy, located at:
https://truckersdata.app/privacy-policy/

The Privacy Policy is incorporated into these Terms by reference.

10. Data Security

Productiv Staff implements reasonable administrative, technical, and physical safeguards.
However:

  • No security system is impenetrable

  • Companies must protect their own accounts and maintain strong access controls

  • Productiv Staff is not responsible for security incidents caused by Companies or third-party integrations

11. Disclaimers

The Services are provided “AS IS” and “AS AVAILABLE” without warranties of any kind, whether express or implied.

We do not warrant that:

  • The Services will be error-free, uninterrupted, or secure

  • Applications or data will always be available or recoverable

  • Company compliance obligations will be met

  • Background checks, screenings, or hiring decisions will be accurate or lawful

Productiv Staff is not responsible for:

  • A Company’s legal compliance

  • How a Company handles, processes, stores, or shares Applicant data

  • Employment decisions made by Companies

  • Errors in Company-configured forms, consents, or workflows

  • Company misuse of Applicant information

11.1 Use of Employment Verification Tools

The Services include automated workflows to request employment verifications from an Applicant’s past employers. Productiv Staff makes no guarantees or warranties regarding these tools. Specifically:

  • No Guarantee of Response or Authenticity: We do not guarantee that a past employer will receive, open, or respond to verification requests. While our system logs IP addresses and timestamps, Productiv Staff does not guarantee that the individual completing the verification is the authorized representative of the past employer.

  • User-Provided Data: The platform relies entirely on the contact information provided by the Applicant or modified by the Company. We accept no liability for verifications sent to incorrect, fraudulent, or outdated contact addresses.

  • “Verified” Indicators: The platform may display a “Verified” checkmark or status indicator next to specific past employers who have successfully completed verifications in the past. This checkmark is a historical system indicator intended solely for user convenience. It does not constitute a warranty, endorsement, or guarantee by Productiv Staff that the employer’s current contact data is accurate, that the employer remains in business, or that they will successfully respond to future verification requests. The Company remains solely responsible for exercising due diligence to validate the authenticity of all verifications to meet FMCSA/DOT requirements.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

Productiv Staff is NOT liable for:

  • Any indirect, incidental, special, exemplary, punitive, or consequential damages

  • Loss of data, lost profits, lost business, loss of goodwill

  • Employment-related claims arising from a Company’s decisions

  • Legal violations caused by a Company’s misconfiguration or misuse of the Services

  • Unauthorized access resulting from a Company’s security failures

Our total liability is limited to the amount paid by the Company to Productiv Staff in the past 12 months, or $100 if no fees were paid.

Some jurisdictions do not allow limitations of liability. In those cases, the limitations apply to the fullest extent permitted by law.

13. Indemnification

You agree to indemnify, defend, and hold harmless Productiv Staff from any claims, losses, damages, liabilities, and expenses arising out of:

  • Your use of the Services

  • Your violation of these Terms

  • A Company’s violation of law (including FMCSA, DOT, FCRA, TCPA, and privacy laws)

  • Improper handling, retention, or disclosure of Applicant data

  • Employment decisions made by a Company

This obligation survives termination of these Terms.

14. Modification, Suspension, and Termination

14.1 Termination by Productiv Staff for Cause

We may suspend or terminate your access to the Services immediately and without notice if:

  • You violate any provision of these Terms.

  • We are required to do so to comply with a legal requirement or court order.

  • A Company fails to pay applicable subscription fees.

  • Your use of the Services poses a security risk to the platform or other users.

14.2 Discontinuation of Services (Business Closure)

Productiv Staff reserves the right to modify, suspend, or permanently discontinue the Services, in whole or in part, at our sole discretion, including in the event that the continued operation of the platform becomes commercially unsustainable.

In the event of a permanent discontinuation or shutdown of the core Services, Productiv Staff will provide Companies with at least thirty (30) days’ advance written notice (via email or in-app notification) to allow Companies time to export their Applicant data and DQ files. Upon the expiration of this 30-day notice period, all access to the Services will cease, and any outstanding obligations of Productiv Staff—including the provision of any remaining time on a promotional free access period—shall immediately terminate without liability.

14.3 User Deletion & Data

Users may stop using the Services at any time. Registered Users may delete their accounts at any time. Productiv Staff is not responsible for retaining deleted account data unless required by law or by a Company’s specific instructions prior to account termination.

15. Governing Law, Binding Arbitration, and Class Action Waiver

15.1 Governing Law

These Terms are governed by the laws of the State of Illinois, without regard to conflict of law principles.

15.2 Binding Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms, the Privacy Policy, or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be determined by binding arbitration in Cook County, Illinois before one arbitrator. The arbitration shall be administered by JAMS pursuant to its Comprehensive Arbitration Rules and Procedures. Judgment on the award may be entered in any court having jurisdiction.

15.3 Class Action Waiver

YOU AND PRODUCTIV STAFF AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding.

16. Changes to These Terms

We may update these Terms from time to time.
We will update the Effective Date and provide notice as required by law.

Continued use of the Services constitutes acceptance of the updated Terms.

17. Contact Information

For questions about these Terms:

Productiv Staff LLC
Attn: Legal
2415 W Pratt Blvd
Chicago, Illinois 60645
Email: legal@productivstaff.com